Nigeria's Leading Broadband Network
Media Frequently Asked Questions Lagos Traffic Cameras Career Openings Corporate SWIFT Mail SWIFT Home
Swift's WiMAX Service
 
WiMAX Plan for Businesses
 
Registration and Termination
 
Installation
 
Billing and Payments
 
Support

FAQ - Swift's WiMAX Service
  Who do we contact if we need technical support?
  What are your support hours ?
  Who is responsible for Swift's equipment in our premises?
  What is the basic technology of Swift's network ?
  Do we need to have a fixed line for Swift's WiMAX service?
   
   
  Who do we contact if we need technical support?
  You can contact us at +234-1 710 10 10 to speak with our Customer Support Executives.Alternatively, you may reach us via email at helpdesk@swiftng.com or customercare@swiftng.com for assistance.
For live support, please refer our helpdesk.
 
What are your support hours ?
  Our customer support hours are 24X7, including public holidays.
   
  Who is responsible for Swift's equipment in our premises?
  The customer bears the responsibility for the equipment installed.
   
  What is the basic technology of Swift's network ?
  Swift's network is based on the 802.16 standard, known as WiMAX - a wireless technology that provides high throughput broadband connections over long distances.It provides upto 5 kilometres of service area range from the nearest serving base station.WiMAX enables a much wider service coverage to reach more potential subscribers.
   
  Do we need to have a fixed line for Swift's WiMAX service ?
  No, fixed (phone or fax) line is not required.
 

 
© 2007 Swift Networks. All rights reserved.