Key Roles

• Identify and acquire new accounts that will have a major strategic impact on the long-term success of the company.
• Manage the development and growth of profitable new business; develop and maintain effective key customer relationships as well as ensure business growth through directing and managing business development activities.

Principal Accountabilities

• Account interface.
• To grow the business.
• Monitor account performance and ensure that set targets are met.
• Maximize customer satisfaction by developing and maintaining excellent relationships and effective communication channels.
• Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
• You are required to grow and retain existing accounts by presenting new solutions and services to clients.
• Be both proactive and reactive to the customer’s needs and actively manage/monitor their performance (conduct and facilitate regular client visits.)
• Generate new ideas that will contribute to account growth.
• Prepare necessary reports (Metrics, Periodic Business Reviews) and maintain in company database.
• Championing Market intelligence, sales measurement and evaluation.
• Providing the company with direction on sales and share (volume and value) growth.
• Provide monthly report on revenue intake and closed deals.

Knowledge

• Demonstrate ability to interact and cooperate with all company employees.
• Must be abreast of local and global trends in sales and marketing communications.
• Must have the drive and capability to meet and beat challenging targets;
• Must be from a Telecoms / Information Technology solution sales background.
• Entrepreneurial drive;
• Delivering results – absolute focus to deliver under pressure in an ever-changing business environment;
• Build trust, value others, communicate effectively and politely with mutual respect
• Proactively establish and maintain effective working team relationships with all other departments.
• Have a good understanding of customer and market dynamics and requirements.

Skills and Competencies

• Communication Skills (Verbal and written)
• Persuasive skills
• Business acumen
• Passionate
• Client servicing skills
• Good presentation skills
• PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• Interpersonal Skills
• Must be multi-skilled
• Excellent interpersonal skills
• Good analytical skills
• Proactive
• Must be honest and reliable
• Ability to work under pressure
• Good use of initiative

Key Roles

• Supports customers by providing helpful information, answering questions, and responding to complaints. Job holder will be the front line of support for clients and customers and help ensure that customers are satisfied with products, services, and features.

Principal Accountabilities

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Knowledge

• Demonstrate ability to interact and cooperate with all company employees.
• Must be abreast of local and global trends in customer retention.
• Build trust, value others, communicate effectively and politely with mutual respect.
• Proactively establish and maintain effective working team relationships with all other departments.
• Have a good understanding of customer and market dynamics and requirements.

Skills and Competencies

• Communication Skills (Verbal and written)
• Passionate
• Client servicing skills
• Good presentation skills
• PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• Interpersonal Skills
• Must be multi-skilled
• Excellent interpersonal skills
• Good analytical skills
• Proactive
• Must be honest and reliable
• Ability to work under pressure
• Good use of initiative

Flexible work Schedule

NOTE: Kindly attach CV when submitting your application.

Principal Accountabilities

• Planning, designing and implementation of a corporate hardware and software IT infrastructure: LAN Networking, Physical and Virtual Servers, SAN Storage and connectivity, Laptops and Desktops, Enterprise Applications.
• Responsible for the core infrastructure: VMware ESXi, DNS, DHCP, Active Directory, SQL Databases, Email, Antivirus, Backup and Restoration, VoIP, Cloud integration.
• Experienced in Backup and restoration using Veeam Backup solution.
• In-depth knowledge of Linux Operating systems: Ubuntu, CentOS, Debian etc.
• Be proactive in enterprise information security for all IT infrastructure.
• Proactively monitoring and planning to maintain an excellent uptime as defined by the business on all IT infrastructure. Resolve technical problems quickly with the least impact to the smooth running of the business.
• Performing root cause analysis on issues and providing recommendations on permanent fixes to prevent re-occurrence.
• Ensure effective change control is implemented for all changes and updates. Accessing and documenting any risks and impacts to the business and escalating to management accordingly.
• Managing an excellent business relationship with internal and external stakeholders.
• Provide after-hours and weekend supports when required.
• All other assignments requested by management.

Skills and Competencies

• Proven experience as a System Administrator, Network Administrator or similar role
• Experience with databases, networks (LAN, WAN) and patch management
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
• Familiarity with various operating systems and platforms
• Resourcefulness and problem-solving aptitude
• Excellent communication skills

PLEASE NOTE:
**QUALIFIED AND INTERESTED CANDIDATES SHOULD PLEASE ATTACH AN UPDATED CV WHILE SENDING IN THEIR APPLICATIONS.

Role Overview

• Analyzing how the brand is positioned in the market and crystallize targeted consumers insights
• Taking brand ownership and provide the vision, mission, goals and strategies drive it
• Translating brand strategies into brand plans, brand positioning and go-to-market strategies

Responsibilities

• Lead creative development and create motivating stimulus to get targeted population to “take action”
• Monitor market trends, research consumer markets and competitors’ activities to identify opportunities and key issues
• Establish performance specifications, cost and price parameters, market applications and sales estimates
• Oversee marketing and advertising activities to ensure consistency with product line strategy
• Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs)
• Development of effective product positioning in the market
• Monitor product distribution and consumer reactions
• Brainstorm new and innovative growth strategies
• Align the company around the brand’s direction, choices and tactics
• Anticipate bottlenecks
• Attending meetings with clients and different marketing departments
• Coach the team and get the best from everyone

Requirements

• Proven working experience as brand marketing manager or associate brand marketing manager
• Proven ability to develop brand and marketing strategies and effectively communicate recommendations to executive management
• In-depth understanding of the company’s current products and future concepts
• Experience in identifying target audiences and devising campaigns that engage, inform and motivate them
• Up-to-date with latest trends and marketing best practices
• Familiarity with the latest trends, technologies and methodologies in graphic design, web design, production, etc.
• Strong research, analytical skills and data-driven thinking
• Excellent understanding of the full marketing mix
• Highly creative with ability to think out of box
• Advanced communication and interpersonal skills
• Excellent written and verbal communication skills
• Comfort with CRM software
• Ability to think creatively and innovatively
• Analytical skills to forecast and identify trends and challenges

Qualification

• A minimum of first degree, Second Class (Upper Division) in marketing, mass communication or any related field with at least eight years on a similar role.
• Possession of Master’s degree and membership of a professional brand and marketing body will be an added advantage
• Previous experience in a marketing or advertisement agency firm will also be an added advantage

Click here to apply