SWIFT Careers

Sales
Active job vacancy (1)
Sales
Swift Networks Limited is a facilities-based telecommunications services provider. The company was founded in 2002, since inception, Swift Networks has invested heavily in “next generation” networking technologies to build a multi-service network platform. Due to rapid expansion we are looking for a qualified candidate to fill a technical / business position as we maintain our status as the leading broadband connectivity services provider in Nigeria. Uniquely, the work environment offers a first-class condition with a very attractive remuneration package.
The job holder must have a Bachelor’s Degree (Second Class Upper) in any business-related discipline or Engineering, a minimum of 2 years’ post qualification experience preferably in retail, consumer and SME Sales and within the Telecoms Industry. Possession of a Master’s degree and experience in managing strategic business will be an added advantage
Key Roles
- Identify and acquire new accounts that will have a major strategic impact on the long-term success of the company.
- Manage the development and growth of profitable new business; develop and maintain effective key customer relationships as well as ensure business growth through directing and managing business development activities.
Principal Accountabilities
- Account interface.
- To grow the business.
- Monitor account performance and ensure that set targets are met.
- Maximize customer satisfaction by developing and maintaining excellent relationships and effective communication channels.
- Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
- You are required to grow and retain existing accounts by presenting new solutions and services to clients.
- Be both proactive and reactive to the customer’s needs and actively manage/monitor their performance (conduct and facilitate regular client visits.)
- Generate new ideas that will contribute to account growth.
- Prepare necessary reports (Metrics, Periodic Business Reviews) and maintain in company database.
- Championing Market intelligence, sales measurement and evaluation.
- Providing the company with direction on sales and share (volume and value) growth.
- Provide monthly report on revenue intake and closed deals.
Knowledge
- Demonstrate ability to interact and cooperate with all company employees.
- Must be abreast of local and global trends in sales and marketing communications.
- Must have the drive and capability to meet and beat challenging targets;
- Must be from a Telecoms / Information Technology solution sales background.
- Entrepreneurial drive;
- Delivering results – absolute focus to deliver under pressure in an ever-changing business environment;
- Build trust, value others, communicate effectively and politely with mutual respect
- Proactively establish and maintain effective working team relationships with all other departments.
- Have a good understanding of customer and market dynamics and requirements.
Skills and Competencies
- Communication Skills (Verbal and written)
- Persuasive skills
- Business acumen
- Passionate
- Client servicing skills
- Good presentation skills
- PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
- Interpersonal Skills
- Must be multi-skilled
- Excellent interpersonal skills
- Good analytical skills
- Proactive
- Must be honest and reliable
- Ability to work under pressure
- Good use of initiative
**QUALIFIED AND INTERESTED CANDIDATES SHOULD PLEASE ATTACH AN UPDATED CV WHILE SENDING IN THEIR APPLICATIONS.

Account Management and Customer Support
Active job vacancy (1)
Account Management and Customer Support
Swift Networks Limited is a facilities-based telecommunications services provider. The company was founded in 2002, since inception, Swift Networks has invested heavily in “next generation” networking technologies to build a multi-service network platform. Due to rapid expansion we are looking for a qualified candidate to fill a technical / business position as we maintain our status as the leading broadband connectivity services provider in Nigeria. Uniquely, the work environment offers a first-class condition with a very attractive remuneration package.
The job holder must have a Bachelor’s Degree (Second Class Upper) in Education, any Arts-related or Social Sciences disciplines, a minimum of 2 years’ post qualification experience preferably in retail, consumer and Education Industry. Possession of a Master’s degree and experience in managing strategic business will be an added advantage.
Mandatory Requirement: Candidate MUST be less than 30 years of age and preferably residing in Lagos, mainland. (Please if you do not meet this requirement, do not apply.)
Key Roles
- Supports customers by providing helpful information, answering questions, and responding to complaints. Job holder will be the front line of support for clients and customers and help ensure that customers are satisfied with products, services, and features.
Principal Accountabilities
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Knowledge
- Demonstrate ability to interact and cooperate with all company employees.
- Must be abreast of local and global trends in customer retention.
- Build trust, value others, communicate effectively and politely with mutual respect.
- Proactively establish and maintain effective working team relationships with all other departments.
- Have a good understanding of customer and market dynamics and requirements.
Skills and Competencies
- Communication Skills (Verbal and written)
- Passionate
- Client servicing skills
- Good presentation skills
- PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
- Interpersonal Skills
- Must be multi-skilled
- Excellent interpersonal skills
- Good analytical skills
- Proactive
- Must be honest and reliable
- Ability to work under pressure
- Good use of initiative
Flexible work Schedule
NOTE: Kindly attach CV when submitting your application.

Engineering, Networking and Project Management
No active job vacancy
Engineering, Networking and Project Management
We currently do not have any vacancy.

Commercial Managers
No active job vacancy
Commercial Managers
We currently do not have any vacancy.

Finance
No active job vacancy
Finance
We currently do not have any vacancy.

Information Technology and Billing
Active job vacancy (1)
Information Technology and Billing
Swift Networks Limited is a facilities-based telecommunications services provider. The company was founded in 2002, since inception, Swift Networks has invested heavily in “next generation” networking technologies to build a multi-service network platform. Due to rapid expansion we are looking for a qualified candidate to fill a technical / business position as we maintain our status as the leading broadband connectivity services provider in Nigeria. Uniquely, the work environment offers a first-class condition with a very attractive remuneration package.
The job holder must have a Bachelor’s Degree 2nd Class Honors (Upper division) in Computer Science or any other Engineering related field. A minimum of 2 years’ post qualification experience on a similar job function. Telecoms experience will be an added advantage.
Principal Accountabilities
- Planning, designing and implementation of a corporate hardware and software IT infrastructure: LAN Networking, Physical and Virtual Servers, SAN Storage and connectivity, Laptops and Desktops, Enterprise Applications.
- Responsible for the core infrastructure: VMware ESXi, DNS, DHCP, Active Directory, SQL Databases, Email, Antivirus, Backup and Restoration, VoIP, Cloud integration.
- Experienced in Backup and restoration using Veeam Backup solution.
- In-depth knowledge of Linux Operating systems: Ubuntu, CentOS, Debian etc.
- Be proactive in enterprise information security for all IT infrastructure.
- Proactively monitoring and planning to maintain an excellent uptime as defined by the business on all IT infrastructure. Resolve technical problems quickly with the least impact to the smooth running of the business.
- Performing root cause analysis on issues and providing recommendations on permanent fixes to prevent re-occurrence.
- Ensure effective change control is implemented for all changes and updates. Accessing and documenting any risks and impacts to the business and escalating to management accordingly.
- Managing an excellent business relationship with internal and external stakeholders.
- Provide after-hours and weekend supports when required.
- All other assignments requested by management.
Skills and Competencies
- Proven experience as a System Administrator, Network Administrator or similar role
- Experience with databases, networks (LAN, WAN) and patch management
- Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
- Familiarity with various operating systems and platforms
- Resourcefulness and problem-solving aptitude
- Excellent communication skills
PLEASE NOTE:
**QUALIFIED AND INTERESTED CANDIDATES SHOULD PLEASE
ATTACH AN UPDATED CV WHILE SENDING IN THEIR
APPLICATIONS.

Marketing and Product Management
Active job vacancy (1)
Marketing and Product Management
We seek to hire an experienced Brand and Marketing expert who is passionate about uncovering consumer insights and delivering innovative marketing campaigns. You will join a dynamic and fast-paced environment and you will generate strategies that grow market share and brand’s reputation, improve customer experience and drive growth.
Role Overview
- Analyzing how the brand is positioned in the market and crystallize targeted consumers insights
- Taking brand ownership and provide the vision, mission, goals and strategies drive it
- Translating brand strategies into brand plans, brand positioning and go-to-market strategies
Responsibilities
- Lead creative development and create motivating stimulus to get targeted population to “take action”
- Monitor market trends, research consumer markets and competitors’ activities to identify opportunities and key issues
- Establish performance specifications, cost and price parameters, market applications and sales estimates
- Oversee marketing and advertising activities to ensure consistency with product line strategy
- Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs)
- Development of effective product positioning in the market
- Monitor product distribution and consumer reactions
- Brainstorm new and innovative growth strategies
- Align the company around the brand’s direction, choices and tactics
- Anticipate bottlenecks
- Attending meetings with clients and different marketing departments
- Coach the team and get the best from everyone
Requirements
- Proven working experience as brand marketing manager or associate brand marketing manager
- Proven ability to develop brand and marketing strategies and effectively communicate recommendations to executive management
- In-depth understanding of the company’s current products and future concepts
- Experience in identifying target audiences and devising campaigns that engage, inform and motivate them
- Up-to-date with latest trends and marketing best practices
- Familiarity with the latest trends, technologies and methodologies in graphic design, web design, production, etc.
- Strong research, analytical skills and data-driven thinking
- Excellent understanding of the full marketing mix
- Highly creative with ability to think out of box
- Advanced communication and interpersonal skills
- Excellent written and verbal communication skills
- Comfort with CRM software
- Ability to think creatively and innovatively
- Analytical skills to forecast and identify trends and challenges
Qualification
- A minimum of first degree, Second Class (Upper Division) in marketing, mass communication or any related field with at least eight years on a similar role.
- Possession of Master’s degree and membership of a professional brand and marketing body will be an added advantage
- Previous experience in a marketing or advertisement agency firm will also be an added advantage

Human Resources
No active job vacancy
Human Resources
We currently do not have any vacancy.